Help and Questions

Shipping

• Q: How long will my order take to arrive?
  A: Orders are processed within 1–3 business days. Delivery typically takes 10–25 business days, depending on your location. You’ll receive a tracking number once your order ships.
• Q: How much is shipping?
  A: Shipping is free on orders of $25 and more.
• Q: Do you ship internationally?
  A: Coming soon! Email us at PedalWorksCycling@gmail.com to let us know where you’re ordering from. We will be sure to add access in the near future.

Returns & Exchanges

• Q: Can I return my item?
  A: Yes! Items can be returned within 14 days of receipt, in original condition and packaging. Email us at PedalWorksCycling@gmail.com for instructions.
• Q: Who pays for return shipping?
  A: Customers pay return shipping unless the item is defective or we shipped the wrong product.

Orders & Payments

• Q: How can I pay?
  A: We accept major credit/debit cards and PayPal.
• Q: Can I cancel or change my order?
  A: Email us as soon as possible. If your order hasn’t shipped yet, we’ll do our best to accommodate your request.

Products

• Q: Are your products compatible with all bikes?
  A: Most products are designed to fit a wide range of bikes. Check the product description for specific sizing or compatibility info. Don’t hesitate to email us at PedalWorksCycling@gmail.com with questions.
• Q: Do you guarantee product quality?
  A: Yes! We carefully select and test our products to ensure durability, safety, and comfort.

Contact

• Q: I still have a question, who can I contact?
  A: You can email us at PedalWorksCycling@gmail.com or message us via our social media pages. We’ll respond within 24–48 hours.